Terms of Use

Last updated: August 2026

By using Plug PCs you agree to these terms. If you don't agree, please don't use the site.

Informational use

Plug PCs is an informational catalog. We work to keep specifications, prices and availability accurate, but data is aggregated from third-party sources and may be incomplete, out of date, or wrong. Always verify details on the seller's own site before purchasing.

No warranty

The site is provided "as is", without warranties of any kind. We are not responsible for purchasing decisions made based on information shown here, or for the products, prices, or conduct of the manufacturers and retailers we link to.

Advertising & affiliate links

We display ads, and some outbound links are affiliate links from which we may earn a commission at no extra cost to you. This does not affect the specifications shown or product rankings. See our Privacy Policy.

Third-party sites

Links to manufacturer and retailer sites are provided for convenience. Those sites have their own terms and privacy policies, which we don't control.

Product purchases & returns

Purchases you make through outbound links, whether from manufacturers, retailers or our merch shop's fulfillment partner, are transactions with that seller, under its prices, terms, shipping and return policy. To return or exchange a product, contact the seller you bought it from; we can't accept returns for products we didn't sell.

Tech-support payments, cancellations & refunds

Our remote and on-site tech-support service is billed by time, at the hourly rates shown on that page. When a session is booked with a pre-payment (typically the first hour), the pre-paid hour is the minimum session charge, and time beyond it is billed as actually spent, with no subscriptions and no hidden fees.

• Cancellations. Cancel or reschedule any time before your session starts and any pre-payment is refunded in full.
• Outcomes. Payment is for time and expertise, not a guaranteed result. Some problems (failing hardware, unrecoverable data) can't be fixed, and diagnostic time is still billable. We'll tell you as soon as we believe more time isn't worth your money.
• We stand behind the work. If the same issue comes back shortly after a session, reply to your receipt or reach out via the support page. We'll take another look at no charge before any new time is billed.
• Refunds. Refunds go back to the original payment method; card refunds typically appear within 5–10 business days.

If a charge doesn't look right, email support@plugpcs.com or use the contact options on the support page before disputing it with your bank. We'll sort it out quickly.

Changes

We may update these terms; continued use of the site means you accept the current version.

Contact

Questions? Use the Feedback button on any page.